FREIGHT AND DELIVERY

FREIGHT COSTS NEW ZEALAND ONLY

$150.00 up to two (2) pieces nationwide

$190.00 three (3) to five (5) pieces nationwide

FREE DELIVERY for six (6) plus pieces including rural delivery and Waiheke Island orders

A rural delivery fee of $85.00 (per order) applies for all rural deliveries and Waiheke Island orders under six (6) pieces.

*** A $195 oversize item applies to orders including oversize pieces. This is a once only fee per complete order not per item.

All prices displayed on the website are inclusive of Goods and Services Tax (GST) at the current rate of 15%

Kindly be mindful that while my fragile Freight Companies do try to be accommodating... they work to schedules and timeframes along with other delivery commitments whilst servicing your area, so unfortunately they have a small amount of flexibility and are not able to jiggle around with delivery days... If you are able to kindly let me know in advance if you are going to be away around the time of your delivery that would be truly appreciated...Thank you :)

 

DELIVERY

All LucyforLouie pieces are 100% made here in New Zealand and qualify for nationwide New Zealand delivery.

Please be aware delivery is delivery ONLY... installation in most cases can be at the discrepancy of the freight company 

Please insure there is an able bodied person available to receive your delivery as in some areas and with larger items the delivery company may require help - Thank you 

Dependent on my product on hand levels please allow approximately 6 weeks for your delivery and In high season this can extend to approximately 8 weeks. If you are wanting your order for Christmas to avoid the possibility of disappointment it is recommended to have your order in by mid October.

If you are working with a deadline date for delivery please contact me as I will absolutely endeavor to meet your requirements.

I am an online only store.

Delivery Address:

PLEASE NOTE: It is imperative to please provide a contact phone number and physical delivery address where your delivery can be made during normal business hours from Monday to Friday inclusive. This ensures our delivery company is able contact you prior to your delivery and confirm someone is available to accept, check and sign for your delivery.  

A post office box address cannot be accepted. 

Receipt of Delivery:

Upon receiving your LucyforLouie pieces, please unwrap and check for damage before signing for them. In the unforeseen circumstance there are any issues please take photos and PLEASE make a note on the delivery docket and ask the driver to initial your comments...Thank you.

I am unable to refund or swap out pieces for "change of mind", so please choose carefully and insure you have suitable access. If you are unsure or have any questions please feel free to call me...  021 919175

Good images and dimensions are on my website, so please measure your space and check dimensions... Thank you.